DME Holsters: Company Profile

Industry:
Outdoor shooting sports and Personal Protection Equipment

Founded:
Originally found in 2012 but did not go online selling until 2015 roughly 2 ½ years of research and development.

DME Holsters is a trusted name in the firearm industry, dedicated to providing customers with superior holsters that offer unmatched quality and reliability. Our mission is to ensure customer satisfaction through exceptional service and top-of-the-line products, all while supporting local businesses and American manufacturing.

Unparalleled Product Quality

We understand the importance of having a holster that you can depend on in any situation. That’s why we go above and beyond to deliver holsters of exceptional quality. To maintain the highest standards, we source our materials exclusively from US suppliers. By using American-made components, we support local businesses and uphold our commitment to product excellence. Each holster is meticulously crafted to meet our rigorous standards, ensuring durability, functionality, and a precise fit.

Products/Services:

Driven by Customer Feedback and Continuous Improvement DME Holsters was established out of frustration with the lack of high-quality, reliable holsters in the market. We understand the importance of finding the right holster that perfectly suits your firearm and your individual requirements. Your feedback is invaluable to us, as it drives our commitment to continuous improvement. We listen to our customers, learn from their experiences, and strive to enhance our products to better meet their needs.
DME Holsters specializes in creating custom holsters for firearms, pistols, and revolvers. We offer over 300 different firearm models and about 30 to 40 different lights and lasers, resulting in a wide range of possible combinations. Each holster is meticulously crafted to ensure a perfect fit and optimal functionality.

Primary Customers/Target Audience:
Primarily men &women aged 35 to 55, with sales occurring online.

Mission/Vision:
When it comes to finding a holster that offers uncompromising quality, reliability, and a perfect fit for your firearm, DME Holsters is the name you can trust. We are passionate about providing exceptional customer service, utilizing the finest materials from US suppliers, and employing advanced design and manufacturing techniques. With our extensive range of options and dedication to continuous improvement, we are confident that we have the ideal holster for you. We are honored to be your trusted partner in firearm accessories, and we look forward to providing you with the highest quality holsters tailored to your specific needs.

Company Origin:
The company started because the founders recognized a significant gap in the market. Most gun owners had drawers full of holsters that did not meet their needs. DME Holsters aims to solve this problem by offering custom solutions that guarantee a proper fit and reliable performance.

Unique Selling Points/Competitive Advantages:

• In-House Production: All molds are made in-house using CAD software and 3-D printers, ensuring precision and consistency.
• Quality Assurance: Each holster is tested prior to shipping to guarantee the fit, provided customers fill out the online forms correctly when placing an order.
• Customer Support: DME Holsters prioritizes customer service with support available via phone, text message, or email five days a week. They encourage customers to reach out with questions to ensure they order the correct holster.
• Customer-Centric Approach: The company aims to be known for putting the customer first and being accessible via phone text or email.

Company Culture/Values:
DME Holsters values precision, quality, and customer satisfaction. They strive to provide products that meet the specific needs of their customers and ensure that every interaction is helpful and supportive.

Headquarters:
Marana, Arizona

Employee Count:
4

Locations:
Primarily operates online, with detailed customer support available via phone, text message, or email.

Milestones/Achievements:

• Successful creation of custom holsters for over 300 different firearm models.
• Development of in-house production capabilities using advanced CAD software and 3-D printing technology.

Partnerships/Collaborations:

• Autodesk CAD software for design precision.
• Fusion3 3D printers for high-quality, consistent production.

Future Goals/Plans:
DME Holsters aims to continue to be recognized as the leading provider of custom-fit holsters, known for exceptional customer service and high-quality products.

Customer Support:
For any questions or support, please contact us:

• Phone: 520-815-6940
• Text Message: 520-815-6940
• Email: sales@dmeholsters.com

For more information, please visit our website: dmeholsters.com

Tim

Resides in
Marana, AZ

Eeducation
Associates degree

Expertise
3-D modeling, website building, production and design control, 3-D printing, Social media expert not! Jack of all trades when it comes to running a business.

Experience

Experience:
I have had a diverse range of experiences throughout my professional journey, which have helped shape my skills and expertise in various fields. Here is a glimpse into my career progression:

Gas Station and Grocery Store:
Early in my career, I gained valuable customer service and organizational skills while working in a gas station and a grocery store. These roles taught me the importance of attention to detail, time management, and providing excellent customer experiences.

Air Traffic Control Specialist (FAA):
I then transitioned into a role as an Air Traffic Control Specialist for the Federal Aviation Administration (FAA) at one of the nation’s largest Tracons. As part of this critical position, I ensured the safe and efficient movement of aircraft in our airspace. This experience honed my ability to work under pressure, make quick decisions, and collaborate effectively with a team.

Union Local President:
During my time as an Air Traffic Control Specialist, I also served as the Union President for the Local chapter. As the union leader, I represented the interests and rights of our members, negotiating collective bargaining agreements, addressing employee concerns, and fostering a positive working environment. This role developed my leadership, negotiation, and advocacy skills.

Sales and Production Manager at DME Holsters:
For the past decade, I have been serving as the Sales and Production Manager at DME Holsters. In this role, I have overseen all aspects of production and manufacturing, ensuring high-quality holsters are produced efficiently. I have led a team of dedicated employees, guiding them through the production process and managing daily operations. Additionally, I have been responsible for sales strategies, building customer relationships, and overseeing the shipping and fulfillment of orders.

Through my diverse experiences, I have gained a wealth of skills, including customer service, organization, decision-making, leadership, negotiation, and team management. I am committed to delivering exceptional results and continuously improving processes to exceed customer expectations in every role I undertake.

Inquiries for custom holsters can be made by texting us 520 815 6940 Call us 520 815 6940  or send us an email. sales@dmeholsters.com

Meet Tim Ehler | Business owner – SHOUTOUT ARIZONA